Call us on 0191 3893506


Online Support

Did you know that many IT support jobs can be taken care of 'remotely’ via your internet connection?

Many jobs can be taken care of without the need for an on site visit. Our support operators actually take control of your mouse down your internet connection to do the work, talking you through what they are doing over the phone.

We can:

  • Run diagnostics / troubleshoot your computer

  • Check / configure your security settings

  • Scan for viruses / spyware

  • Download software updates / patches

  • Setup your email accounts

and more...

Benefits:

  • No software pre-installation or configuration required

  • Reduce on-site visits

  • Reduce costs

  • Faster problem definition and resolution

  • Shorten call times

What next?

For a live demonstration or to register please contact us on 0191 3893506 or e-mail us at support@gjameson.net.

 

If you are an existing customer you access online support below.